“I have worked with Sage 100 Contractor since nearly its inception (since Master Builder 4) and in 25 years, never had I encountered an issue such as the one I encountered in January last month. I had only been working at my new job for a week when the Sage 100 Contractor program seemed to crash.
Over the years, I’ve had my share of problems, and audit errors, but this was nothing like I’d ever encountered. I had my ear pressed to the phone for a solid ten days, talking to one tech support person after another, all of whom tried and failed to correct the issue. Certainly people were able to temporarily fix the problem, but no one was able to discern what was causing the problem which would cause my computer to crash again and again as soon as it was fixed.
I was literally at my wit’s end; there was crying, gnashing of teeth, and my blood pressure shot through the roof. After about a week, I stopped even trying to fix the problem, because it would immediately crash again. I needed to find a solution to fix this problem from reoccurring.
It was then that I was introduced to Gwyl Wright. The first thing I noticed about this extraordinary woman was she had me laughing in about five minutes. And she was so confident that she would find a solution to my problem that for the first time in a week and a half, I found myself beginning to relax.
Within about 30 seconds of taking control of my computer, she located part of the problem. And by the next day, she’d found a second problem and had resolved it.
I was thrilled and relieved knowing someone as skilled as she had control of Sage 100 Contractor reins at last. Not only did she fix my problem when no one else could, she assisted me in getting me back on track quickly, and seemed genuinely concerned about making sure my work wasn’t delayed any further.
Not only is Gwyl skilled and talented, she was a delight to work with. I’m grateful for her hard work and knowledge. I would recommend her to anyone.”
“When it comes to knowing Sage 100 Contractor and Construction I immediately think Wright Office Solutions. We have been associated with Gwyl Wright and her super talented staff at Wright Office Solutions for over two years. My initial contact with Gwyl and her team was approximately two and a half years ago.
Devier purchased 100 Contractor in 2001 and was extremely happy with the software and basic support from Sage and the local business partner assigned. Then came the disaster; someone unplugged the server while data was being entered and everything started to get errors. The support team had us change about $5,000 in hardware, re-indexing a few hundred times, reload the software on all machines, reboot, etc… After two weeks I told the sage local business partner I needed someone smarter than them; he said call Gwyl Wright. I called Gwyl on Thursday evening, she told me to make a back-up and send her the data the next morning. She and her team fixed everything over the weekend and we were up and running without errors Monday morning.
Since then we have tapped into Wright Office Solutions deep base of knowledge to upgrade our servers, design special reports and some highly specific and cost effective training. I don’t worry about someone pulling the plug on the server anymore, I know I have a skilled team ready for anything that may go wrong; and after 30 years in construction management utilizing computers and software; I know something will go wrong.
I want to take this time to thank Gwyl and her superior staff and associates for allowing us to be comfortable using Sage 100 Contractor. Our business has tripled in size in the last 3 years and they are and continue to be a big part of our success.
I highly recommend their services to anyone using Sage products. “
“I just want to thank you for the ease and success of our Sage 100 Contractor Database conversion. You and Janie made the conversion process so smooth for Kenneth Bealer Homes, Inc. I am not a computer database person, but you both were patient with me and walked me through every step, so I could provide all the info you needed. You worked around our needs for scheduling so our downtime was minimal.
I have never been involved with a database conversion that didn’t have some problems. This one was flawless!
I cannot thank you enough for making this so easy for us. I would recommend you and your services to anyone. Kenneth Bealer Homes, Inc. will definitely use your company in the future when we have database related needs.”
“It is with humble heart and extreme respect that I write this testimonial on behalf of my companies and myself.
It is rough for a small company to survive, especially in these hard economic times, when dealing with nightmarish, incomplete and erroneous bookkeeping. This is where I was a year and a half ago when I discovered some major accounting irregularities in the five companies I oversee. I believe in destiny when that night I called and you answered with calm reassurance and said, “There were no problems that could not be resolved”, which was what I needed to hear; especially with my poor knowledge of the 100 Contractor program.
The single most important asset for me, coming from your company, is trust. Wright Office Solutions and their staff are excellent at troubleshooting and needless to say, we had a whole lot of trouble to shoot through; but to me, trust should be a given, regardless of whether you are owner or president of a company, large or small, or are sharing all your business information to someone you have never met. Wright Office Solutions, Inc. has always been there for me and a simple ‘Thank You’ never seems to be enough.”
“I work for a Construction Co. that does approximately 500 jobs a year, so proper job costing, lead tracking, and accountability reporting is imperative to making sure we stay on target and meet our budgets. I don’t know what I would have done without Wright Office Solutions. They are so easy to work with and super knowledgeable in report writing. It’s as simple as drawing something up on a piece of paper, faxing or emailing it to them with a brief explanation. In no time, I have the report I need at a very reasonable cost. I won’t use anyone else!”
“Gwyl and her entire staff at Wright Office are incomparable to any other organization. After going through an awful conversion with another consultant, Gwyl spent countless hours getting us up and functioning. We were able to conduct business while we sorted through the data and made sense of an otherwise horrific scene. Her knowledge and attention to detail are unmatched. Gwyl and her staff are indispensable and we will continue to lean on them for all our software needs.”
“Wright Office Solutions is a life-saver! We had a data corruption error that caused us to pull our hair out. After struggling for over a week with another ‘technical support company,’ we turned to Gwyl and her team. Not only did they repair our data overnight, but they also located our hardware trouble immediately. Gwyl asked us the questions that we didn’t even know to ask. Above all, she did this during January, a busy time for all! Thank you so much for your help!”
“Wright Office Solutions has been a huge support for our business for many years. The applications that they have created have made it much easier for our customers to transition into Sage 100 Contractor and to streamline many of their day-to-day processes. Wright Office Solutions is our “go to” company when we need assistance with troubleshooting program issues and creating custom reports and form designs. Sometimes I think there is nothing they can’t do! It is a pleasure to work with such a resourceful, creative, solution-oriented company.”
“We have had occasion to use Wright Office Solutions to do some pretty complex data conversions over the last couple of years. Gwyl and company are one of our most reliable and responsive resources. Anyone can be confident that the project will be done quickly and professionally.”